Customer Service
Every morning I wake up and go downstairs to the coffee shop in my building. I order 1 iced coffee and 1 banana. Today, as I was walking away, nomming on my banana I soon realized that the inside of said banana was black, rotten, and inedible. I usually don’t complain about a minor disappointment in food service because it usually means a lot of work for the staff. If say my dish was not to my liking exactly, I am not going to demand another dish. Who cares, its still food.
But this was different.
I had ordered a banana which would be only food for the next 4 hours or so. Without this banana I was likely to have a terrible morning of zombiness and hunger. I returned to the counter and kindly showed the barrista that, after biting the first few inches off my banana, the center of the banana was rotten. Not mushy, extra sweet, over ripe rotten but the kind of rotten that makes you expect a worm to emerge.
“Hey, this banana’s rotten in the middle, can I grab another?”
“WHAT? AFTER YOU ATE HALF OF THAT ONE?”
“I’m sorry?”, I say, slightly confused.
“Yeah take one, its fine, don’t worry about it.”
“Ok…”, I sheepishly grab what looked like a fresher breakfast banana.
Why do I feel like the asshole here?
You sold me a rotten banana, which, who cares. Its hard to guarantee fruit, but, do not sell me rotten fruit and then scowl at me for kindly asking for replacement.
Kiss your customers ass. They are your boss.
I hope Buckeye Donuts sells bananas.
